Delivery

FREE shipping on all orders over £50*

Whilst we aim to process all orders placed before 1pm Monday to Friday on the same day, during busy periods processing may take longer: Please allow up to 3 working days for your order to be processed before it is passed to the courier. Orders placed after 1pm Friday will be processed from the following Monday.

Delivery costs include Postage and Packaging and are dependent on the weight of your order.

One delivery address per order.

Please ensure all delivery details are correct when placing your order. We cannot accept responsibility for delivery location if the details entered are incorrect.

*Free delivery is via DHL for Mainland UK (1-2 working days), Royal Mail Tracked 48 for other areas (2-3 working days) or by Local delivery if applicable.

UK Mainland Delivery 

Orders are shipped via DHL on a Next Day service. DHL deliver Monday to Friday, orders dispatched with DHL on Fridays will arrive the following Monday.

Orders less than 2kg:

DHL (Next Day**)
£4.50  (Tracking included)

Orders 2-5kg:

DHL (Next Day**)
£5.99  (Tracking included)

**Next working day for orders placed before 1pm, Monday – Friday. DHL deliver Monday to Friday only.

UK Highlands, Northern Ireland, Offshore & Channel Islands

Orders less than 2kg:

Royal Mail Tracked 48 (2-3 working days)
£5.25 (Tracking included)

Orders over 2kg:

Royal Mail Tracked 48 (2-3 working days)
£11.00 (Tracking included)

Local Delivery

Local deliveries are available Saturdays.

Orders for local delivery must be placed before 1pm the day before delivery day.

Local delivery is postcode dependent and viability for local delivery is calculated on the website.

Delivery up to 1 mile = £1.00
Delivery up to 2 miles = £1.50
Delivery up to 5 miles = £2.00

Unfortunately, we cannot offer delivery further afield than 5 miles due to fuel costs and time restrictions.

Local Collection

Collection is available Monday to Friday before 1pm and Saturday 9 – 11:30am (Orders must be placed before 1pm to be available for collection the following day).

Your order can be collected from our premises: The Candy Bag, Unit 3 Tredwell House, Main Cross Rd, Great Yarmouth NR30 3NZ. Please bring proof of purchase (Email order acknowledgement) when collecting.